The Car Wash CRM automatically alerts customers to update their payment info, so you can prevent churn caused by expired or declined cards before it happens.
Without an automated system in place, it can be hard to catch and resolve these issues before memberships are lost. Our dunning feature automates this process by sending timely, personalized messages to customers when their payment method fails or is about to expire. These messages direct the customer to a simple online form, allowing them to update their credit card information quickly and easily.
With automated alerts and follow-ups, you can recover lost revenue and maintain active memberships without the hassle of manual intervention. Plus, our system integrates directly with your POS, making it simple to track, manage, and resolve payment issues.
Send personalized reminders via text or email to encourage customers to update their payment details before memberships are affected.
Members can quickly update their payment information through a simple online form.
Proactively resolve payment issues to reduce churn and keep more members active.
Payment updates are synced with your POS automatically, so no additional steps are needed.
The Car Wash CRM handles the entire process for you, reducing the need for manual follow-ups and helping recover lost revenue.
This feature is available for all seven POS systems we support, though there are some limitations for Micrologic and Washify customers.
Once you're integrated with The Car Wash CRM, your assigned Customer Success Manager will guide you through the setup process. Our goal is to have Dunning fully set up by the end of your first meeting, so you can start seeing benefits right away.
Absolutely! Campaign messages are fully customizable to match your brand's tone of voice and style.
After activating the feature, a dashboard will automatically populate within your CRM platform, giving you insights into conversion rates and performance.
Yes. The Car Wash CRM integrates directly with your POS, so once a user updates their payment information, it will automatically be reflected in your POS.
